All new or used products must meet the following conditions to be eligible for a refund or exchange:
- All Product(s) must be shipped back within 30 days of the original delivery date.
- New product(s) must be in original, unused and brand-new condition to receive a full refund.
- Used Product(s), that have been opened or have broken seals will not be accepted for refunds and must be in the original condition they were received and may be subject to restocking fees up to 40%. Additional fees of 10% may be imposed if accessories, parts or other items are missing from original packaging.